Download and run the IMG Software Configuration Check Utility. This utility will check your system for proper installation of the IMG Download Manager and IMG License Manager and verify support level. This should typically only be used in conjunction with IMG Technical Support.

Download IMG Software Configuration Check Utility img_config_check.exe 7/9/2015 (96KB) (MD5: F99525FB3B307106348FAFA3FEA46F13)

Basic Operation

• Download and note location (or save to Desktop)
• Run img_config_check.exe (Administrator required)
• If Success indicated, you have confirmed the proper registry entries and file locations.
• If Error indicated, you can review entries to identify specific issues. A re-install of the latest release for your version of Windows is advised.

Notes:
This may report an error for older IMG software due to new requirements and support functions. Use the IMG Download Manager (Check for Updates…) to update files.

Notes:

• Depending on product, release version, OS version, and specific technical issue, some tech items are very specific, and some may span to other products/versions
• Downloadable files can also be accessed by anonymous FTP at ftp://downloads.imgpresents.com
• Older files are moved into a separate archive location - see notes/details/new location in *.archived.txt text file

• Return to Technical Support

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