For an on-screen keyboard to work, it can't fall behind other windows, so the design of the software prevents operation as other windows in the system. Here are a few options:
1) You can set a right or middle button to "hide" the keyboard (See My-T-Pen Setup | Mouse buttons | Button Actions | Look Through My-T-Pen
2) You can minimize the window prior to the screen shot (My-T-Pen Setup | Configuration (Minimize options)) If you are using My-T-Pen to "trigger" the screen shot.
3) You can set the right-button to be a key combo (e.g. Ctrl-PgUp), and then reconfigure your screen capture program to use this combo - if you minimize My-T-Pen to a button, you can right-click on the button to trigger the screen capture (note: you will still capture the image of the button)
4) You can review the Developer's Kit utilities - you could create a batch/script that moves My-T-Pen off screen, use the SendStringMacro (SDSTRMTS) utility to send the keystrokes, then move back on screen. This can get involved & require familiarity with the DevKit & time to test & verify.
Original ID: IU253404

Notes:

• Depending on product, release version, OS version, and specific technical issue, some tech items are very specific, and some may span to other products/versions
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