In My-T-Pen, there are two common issues that may be related to this.
1) The save position only saves the top/left opening position, not the current layout. In general, we recommend the user save settings (which preserves size/layout configuration), and then save position. (This is original My-T-Pen)
2) Sometimes on XP/2000 the user only has read-permissions, and can't actually save to the file. Either an administrator has to do the update, or the user must be given proper permissions. This relates to My-T-Pen and custom layouts.
If this, on the other hand, is related to the custom layout built by Build-A-Board, then there are other options. In Build-A-Board itself, as part of the layout, the opening screen position can be set.
In all cases, the KEYBOARD.KBF determines the layout / screen position. If something is preventing (i.e. permissions) this file from being updated, then this needs to be resolved.
Original ID: IB253144

Notes:

• Depending on product, release version, OS version, and specific technical issue, some tech items are very specific, and some may span to other products/versions
• Downloadable files can also be accessed by anonymous FTP at ftp://downloads.imgpresents.com
• Older files are moved into a separate archive location - see notes/details/new location in *.archived.txt text file

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