My-T-Touch Error Messages

My-T-Touch Errors & Notes are listed below alphabetically with the following information:

Internal Error Codes

Explanations

Possible Solutions to resolve the problem

If you are unable to resolve the problem and require technical support please write down the error code and refer to the Customer Support section of this manual.

My-T-Touch is Already Open! Cannot Open Another...

Internal Code: 1

Explanation: My-T-Touch is already running.

Solutions: My-T-Touch should be visible somewhere on your screen display - it may be minimized to a button or icon.

If using the Developer's Kit, if is possible that My-T-Touch is open, but off-screen, and not accessible - you can try going to a higher resolution (Control Panel | Display | Settings, and raise the resolution (e.g. 800x600 to 1024x768)). You can also use the CLOSEMTS.EXE from the Developer's Kit to force My-T-Touch to close. If you have configured My-T-Touch to open off-screen, you may run My-T-Touch Setup | Configuration | Special Options | Return to Installation Defaults. You may also try MOVEWMTS.EXE to move back on the visible screen, then Save Settings & Save Position. Refer to Developer's Kit notes for further details.

My-T-Touch Initialization Error! Cannot access My-T-Touch Initialization File: MYTTOUCH.INI

Internal Code: 39

Explanation: My-T-Touch could not access the MYTTOUCH.INI file.

Solutions: The My-T-Touch Initialization file is not in the Installation directory. You can run My-T-Touch Setup from the Program Manager My-T-Touch group, select Configuration-Special-Return To Installation Defaults, and select Yes, then retry My-T-Touch.

My-T-Touch Initialization Error! Cannot access My-T-Touch Keyboard File: KEYBOARD.KBF

Internal Codes: 4, 82, 83, 85, 86, 87, 88, 90, 91, 92, 93, 94, 95, 97

Explanation: My-T-Touch could not access the KEYBOARD.KBF file.

Solutions: If My-T-Touch cannot access the KEYBOARD.KBF file located in the My-T-Touch Installation Directory, My-T-Touch cannot be run. You may wish to exit Windows, restart, and retry. If this does not work, you will have to re-install My-T-Touch from diskette.

Internal Codes: 84, 89, 96

Explanation: The KEYBOARD.KBF file is corrupt.

Solutions: You can try to restore the original files by going into My-T-Touch Setup | Configuration (Appearance [Advanced]) | Special Options and select Return to Installation defaults, or you will need to re-install My-T-Touch.

My-T-Touch File Error! Cannot access My-T-Touch Macro File: MAC?????.KMF or Keyboard Macro file KYBD????.KMF

Internal Code: 98, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118

Explanation: My-T-Touch could not access the file listed in the Error message.

Solutions: You may have deleted the Macro File listed, and the Macro Panel is not available. Check all Macro Key assignments to verify that none are attempting to open a non-existent Macro Panel. There may be some system or permissions issue that is preventing access to the file - you can try as an Administrator to see if results are different. You should verify the installation (or re-install).

There is not enough System Memory Available for My-T-Touch to run in this Configuration. Consult Your Manual.

Internal Code: 103

Explanation: There is not enough Windows Global Memory available to operate My-T-Touch in the current configuration.

Solutions: You may try to increase System Memory available to all applications within Windows, or operate My-T-Touch in a smaller configuration and/or size. My-T-Touch requires more System Memory as the screen display area increases. As you open Panels or go to a larger size, the demand increases. You may try to increase the system memory by increasing the Windows Swap File (see Virtual Memory under 386 Enhanced in the Windows Control Panel), or physically adding more memory to your system.

This is a Single User Version of My-T-Touch. Please Contact Innovation Management Group, Inc. for Multi-User Licensing.

Internal Code: 101

Explanation: This is a Single User Version.

Solutions: Contact Innovation Management Group, Inc. regarding Multi-User and Site Licensing of My-T-Touch.

Too many clocks or timers! Close Some Windows or Stop Animations, then Retry.

Internal Code: 3

Explanation: There is not a System Timer available

Solutions: You can close some windows, or stop any animations, or try exiting Windows and restart.

Window Creation Error! Cannot continue! Check System and Try again.

Internal Code: 1

Explanation: Windows could not create a Window for My-T-Touch

Solutions: You may have too many windows open, and there are not enough resources, or the Windows Environment may have been corrupted, or some other system error. Either Close other windows and try again, or exit Windows, and restart.

Window Tracking Error. Close My-T-Touch and Restart.

Internal Code: 1001, 1002, 1003, 1004, 1005

Explanation: InterfaceApproach is set to 0 in MYTTOUCH.INI and there has been an internal error in My-T-Touch.

Solutions: Close My-T-Touch, and reset the InterfaceApproach in the MYTTOUCH.INI to 1, then restart My-T-Touch.

Windows Internal Controls Are Active in Active Window! Cannot Remove My-T-Touch! Close Active Window or Switch to Another Window, then Retry.

Internal Code 1000:

Explanation: InterfaceApproach is set to 0 in MYTTOUCH.INI, and Windows Internal Controls have been subclassed

Solution: Close Active Window, or Switch to Another Window and retry.

Windows Global Memory Allocation Error! Close My-T-Touch and Restart.

Internal Codes: 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 40, 99. 100, DLL

Explanation: My-T-Touch attempted to Lock or Allocate Global Memory, and received an error code from Windows.

Solutions: See Solutions under "There is not enough System Memory..." above.

Windows Local Memory Allocation Error! Close My-T-Touch and Restart.

Internal Codes: 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 102, 104, 105, 106, 107, 118, 119, 120, 121, 122, 123

Explanation: My-T-Touch is unable to access Local Memory to My-T-Touch. You should never see this error.

Solutions: Close My-T-Touch and Restart. If that is not successful, Exit Windows and Restart.