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IMG Company Policies

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License Agreements

All IMG software is licensed per CPU, workstation, or user. See IMG's Standard License Agreement for details.

Multi-User and/or Site Licensing arrangements are made directly with the end-user or through a recognized reseller of IMG's products. Contact IMG or a local reseller for more information.


Customer Information

IMG does not offer, sell, lease, rent, loan, transfer, trade, publish, or provide any customer or prospective customer information (names, addresses, telephone, e-mail, or any other contact information) to third parties for any reason. However, this restriction does not apply to those that use unpaid offerings from IMG, specifically information provided for free Build-A-Board.com based accounts. All information provided to IMG for normal business transactions and end-user registration is considered private and confidential, and will only be used by IMG for normal operations and notification of new versions, updates, technical notes, and/or other information deemed relevant to the customer by IMG.

Privacy Policy

For a full disclosure, please see our Privacy Policy.


Reseller Pricing

Requires valid state resale certificate, or other proof of reseller status.

Sales Tax Collection

Sales tax is collected on all retail software and internet sales in states where IMG is considered to have a nexus (as determined by local tax authorities). Exempt entities should make their status known to IMG and on Purchase Orders. All Reseller/OEM sales and licenses are not subject to sales tax collection from IMG. License Agreements and Technology Transfer agreements generally are not treated as taxable items. All Annual Maintenance and Support fees are used to pay for technical support staff to provide on-going support for customers on these programs - no sales taxes are charged for these services, as no tangible good or taxable property is transferred.


Return Policy

Because of the nature of software, all software is non-refundable. Special arrangements will be made at IMG's sole discretion.



IMG Home PageIMG ProductsProduct DownloadsOrdering InformationTechnical Support and Frequently Asked QuestionsDeveloper's Corner and UtilitiesAbout IMG
CustomersIMG ResellersMedia InformationIMG Events / Trade ShowsUseful LinksIMG Contact InformationIMG Information / Policies


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